Anschütz Service Center
Central Service Coordination for all products delivered
In a service case, saving time saves money. Our central service organization means one service point for all products delivered by Raytheon Anschütz. You get the full benefit of the know-how and experience of our highly skilled service coordinators and supporters. You can expect 365 / 24 / 7 direct service support wherever navigation is taking place.
Top results for our customers are secured by:
- 365 / 24 / 7 availability with personal points of contact
- No request without response
- Worldwide network of qualified service partners in more than 200 locations around the world for short distances and quick reaction
- High first time fix rate through highly specialized and experienced personnel support
- Data base covering systems installed on board, vessel service history and world-wide service technician skills assures precisely planned action.
- Flexible, reliable and fast supply chain for maximum spare parts availability backed up by continuous inventory check-ups of spare parts depots worldwide
- Regular service training courses and continuous performance evaluation program for service partners as a standard of quality management by Raytheon Anschütz
- Partner Page on corporate website for an up-to-date service intervention
E-Mail: Service@raykiel.com
Online Request: Direct Service Support
Raytheon Anschütz ensures maximum spare parts availability. With experience from spare parts supply to more than 30,000 vessels worldwide, we serve upcoming demands rapidly and flexibly according to individual needs.
For more information, please follow this link: Spare Parts
Raytheon Anschütz can offer its customers to coordinate and carry out the annual survey of radio equipment on board - thus, customers have just one point of contact, no matter what kind of service is needed.
For more information, please follow this link: Radio Survey
In addition to this, we can offer additional services such as customized Maintenance Contracts for our customers – let us know how we can support you best.
More information: Additional Service Options
As your personal service partner we help you to keep your schedules and focus on your core business.
Wherever you navigate - we are with you! The full life cycle
