World-Wide First Class Service

Leading Expertise in Navigation Systems



Advanced Integrated Navigation Systems



Commercial and Offshore Ship Solutions



Naval Ship and Submarine Solutions



Command and Control Solutions




Dedicated Support Around the Clock

How to Make Good Service Better

“Our goal is to offer customers the highest first time fix rate in the market.” The key to success is global spare part availability – and to always have a competent and dedicated technician assigned for the job. Read more about Raytheon Anschütz' global service support!

Worldwide Customer Service

Request Service

24/7/365 Technical Service - 
please e-mail us or call:

Europe / Rest of World (24h):
+49 171 6510708 (KEL)
+49 171 3034853 (HAM/BRV)

Asia (24h):
+65 8298 8844 (SG)

The Americas (24h):
+507 66 72 76 76 (PA)

Raytheon Anschütz Panama

Raytheon Anschuetz Panama is the customer support, spare parts and service coordination center for navigation and communication equipment for Panama, Central- and South- America and the Caribbean.
If you need a highly qualified service provider in this area, please follow this link:

Raytheon Anschuetz Panama

Raytheon Anschütz Singapore

Raytheon Anschuetz Singapore offers service coordination, spare parts, technical service and a variety of maintenance and support services for navigation and communication systems. If you need a highly qualified service provider in Singapore and South East Asia, please follow this link:

Raytheon Anschuetz Singapore

Spare Parts

Using original spares and having spares available worldwide any time is a prerequisite for safe and trouble-free operation.

For information about spare parts, pricing and inquiries, please use our Spare Parts Request form or give us a call.

Product Support

We know about the need for ongoing support of products after sales. We release important Product Notifications on this website. For Discontinued Products we provide information about end of support and retrofit solutions. To request individual support, please get in contact.

New ECDIS Regulation - Action Required

In August 2015, the IEC published a new ECDIS test standard and at the same time the IHO published a new Presentation Library. Current users will have to upgrade their ECDIS until 31 August 2016 latest to be compliant with the latest standards and ECDIS carriage requirements. More information and advise how to access a cost effective, future safe upgrade path: New ECDIS Regulations

SYNTACS - C2 and Navigation

The Synapsis Tactical Command System (SYNTACS) combines a tactical C2 system, combat operational tasks and the navigation system to a homogeneous solution. SYNTACS enables even smaller vessels without requirements for a dedicated combat management system and combat information center, to handle a variety of threat scenarios and missions efficiently and effectively. Read more