SPOTLIGHT ON THE UNITED STATES
DEPOT FACILITY IN THE UNITED STATES
Raytheon Anschütz has a depot for navigational products and spare parts. Located in Massachusetts, the depot aims to serve the local network of authorized partners and customers within the North American markets faster and more efficiently. The range of service provided with the depot includes importation, storage, and onward shipment of gyro compasses, accessories and service kits. This allows us to be more responsive to our customers’ needs, being able to benefit from faster delivery times with a lesser degree of administration burden. Philip Kankelfitz, BD Manager for the United States, says: “After the first weeks in service, sales figures out of the new depot facilities look very promising. Our customers value the fast availability of parts, with a potential to save cost for administration and logistics.” There are plans to expand this service to other product groups, in case of an ongoing high demand.
INTRODUCING IAN BOWLES
Raytheon Anschütz continues to expand our presence as well as our local support and services to growing base of valued customers in North America. Since October 2018, Ian Bowles is our new point of contact for navigation systems in the United States. Here are three quick questions for introduction!
IAN, WELCOME TO THE TEAM. WHAT’S YOUR PERSONAL BACKGROUND?
Thank you. Well, I started my career as Deck Officer Cadet, rising through the ranks to attain Class 1 Master Mariner certification and sailing as Master. I gained experienced on many types of merchant ship, achieving complete responsibility for vessels, crews, cargoes, navigation, and ship handling.
WHEN DID YOU START YOUR CAREER IN THE MARINE INDUSTRY?
It was after 13 years at sea. This was when I joined Raytheon for the first time, in 1991, starting a sales management career in the marine industry. I have been with several companies in the industry from this point, being involved with logistics, transportation, marine systems, and international business development.
NOW YOU ARE BACK! WHAT ARE YOUR CURRENT PLANS AND EXPECTATIONS?
I am happy to be back at Raytheon Anschütz and help to grow our business in the United States. During my first months, I travelled to see many customers and to attend conferences like Connecticut Maritime Association and the WorkBoat Show. I received very positive feedback, in particular on Raytheon’s gyro compasses. However, I also became aware of some urgent customer requirements. Among others we have pushed hard to open a new depot facility in the United States and have decided to return to the Work Boat Show with our own booth for product demonstrations and networking. We hope to see many of our existing and future customers there!
General Contact Information
Mr. Ian Bowles
Area Sales Manager