Raytheon Anschütz opens Service Center in Panama
Raytheon Anschütz will open the new company in Panama on 1st of February 2015. The new company will be positioned as the regional customer support and service coordination center, including service training capabilities and a large spare parts depot for Panama, Central and South America and the Caribbean. The facility of Raytheon Anschuetz Panama is located close to the Panama Canal and in decent proximity to the airport. This enables fast access to perform maintenance or repair tasks for ships passing the Panama Canal as well as in the whole region.
From the first day, Raytheon Anschuetz Panama will operate with 20 highly skilled and experienced employees, half of them service technicians. This jump start has been made possible by acquiring the activities of High Sea Support (HSS) Panama. Since its establishment in 2000 as a subsidiary of the Danish company Hans Buch A/S, HSS has been providing sales and service in Panama not only for Raytheon Anschütz equipment, but also for other highly reputed navigation and communication companies. Raytheon Anschuetz Panama will continue providing sales and service for most of these companies.
Raytheon Anschuetz Panama will be led by Kim Topp, who gained more than 15 years of experience as the General Manager of HSS in Panama. Jan Lütt, Director for the Commercial Business at Raytheon Anschütz states: “Raytheon Anschütz acknowledges that worldwide reliable and immediate customer service and support is the top priority for ship owners in these times of tough and volatile market conditions. With that in mind, HSS is a perfect match for us. We are therefore pleased that Hans Buch has accepted our offer. We will look forward to continuing the close cooperation we’ve had with Hans Buch as our longstanding sales and service partner in Denmark”.
The facility of Raytheon Anschuetz Panama contains a spacious and well equipped workshop and a warehouse with all major spare parts for the brands being served. With the skilled and experienced staff in Panama and with the sophisticated spare parts logistics the philosophy of Raytheon Anschuetz Panama will be to aim for a one hundred percent first time fix rate.
In addition to purely service oriented tasks, the new company has access to a wide range of products and experience to provide a broad group of customers with tailored solutions for their navigation and communication systems in newbuilding or retrofit programs.
Raytheon Anschuetz Panama, S. de R.L.
City of Knowledge, Clayton
Rep of Panama