Customer Care
With the know-how of a developing and manufacturing company, our experienced engineers provide comprehensive customer advisory service and guide our customers through the whole project. We support you in keeping your budget and take care of your on-time delivery. Specialists in customizing commercial navigation solutions fulfil individual needs.
Your benefit is to have one personal point of contact, reachable at any time.
At Raytheon Anschütz project management includes:
- Coordination and project planning in project-specific engineering teams
- Competent advice with respect to IMO and other regulations
- Technical support with the know-how of a manufacturer
- Total system design with wiring-, circuit- and connection diagrams
- Integration of customer-specific equipment
- Supplier Management
- Setting to work, factory acceptance test
- Class approval
After delivery we offer extensive after sales service and accompany our customers through the full life the navigation and radio equipment. The Raytheon Anschütz global service network of more than 200 sales- and service representatives and own subsidiaries guarantees that all ships can be served "round the clock" – fast and effectively. You can rely on worldwide comprehensive spare parts depots that are organized to offer maximum spare parts availability at any location. Our central service coordination ensures that service attendance will be done by experienced and trained specialists with all necessary spares on hand.
For more information and further service options, please follow this link:
Customer Service
